At Tolopet, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you visit or place an order on Tolopet, we may collect the following information:

Personal information such as your name, email address, phone number, shipping address, and billing address

Payment information (processed securely through third-party payment providers; we do not store full payment details)

Order details and purchase history

Technical data such as IP address, browser type, device information, and cookies for website functionality and analytics

How We Use Your Information

We use your personal information to:

Process and fulfill orders

Communicate with you regarding your order, shipping, or customer support inquiries

Improve our website, products, and services

Prevent fraud and ensure secure transactions

Comply with legal and regulatory requirements

Sharing Your Information

Tolopet does not sell, rent, or trade your personal information. We only share data with trusted third parties when necessary, including:

Payment processors

Shipping and fulfillment partners

Website hosting and analytics providers

These third parties are required to protect your information and use it only for the services they provide.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to enhance user experience, analyze website performance, and support essential site functionality. You may choose to disable cookies through your browser settings; however, some features of the site may not function properly.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information. All transactions are protected using SSL encryption to ensure data security.

Data Retention

We retain personal information only for as long as necessary to fulfill orders, provide customer support, and comply with legal obligations.

Your Rights

Depending on your location, you may have the right to:

Access the personal data we hold about you

Request corrections or updates to your information

Request deletion of your personal data, subject to legal requirements

To exercise these rights, please contact us using the information below.

Children’s Privacy

Tolopet does not knowingly collect or solicit personal information from children under the age of 13. If you believe that a child has provided us with personal information, please contact us so we can take appropriate action.

Policy Updates

Tolopet reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted on this page and will apply to future use of the website.

Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact us at:

Email: support@tolopet.com
Phone: (+1) 207-345-6291
Address: 554 W Old Main Rd, Lowell, ME 04493, United States