At Frinkie, we are committed to providing fast, reliable, and transparent shipping services. This Shipping Policy outlines how we handle shipping, estimated delivery times, fees, tracking, and customer responsibilities.
Website: https://frinkie.com
1. Service Availability
We currently ship orders within the United States only. We do not support international shipping at this time.
2. Business Days
Our business days are Monday through Saturday, excluding U.S. public holidays.
Orders placed on Sundays or holidays will be processed on the next business day.
3. Shipping Origin
All orders are shipped from locations within the United States.
4. Order Processing Time
Orders are generally processed within 1–3 business days after order confirmation.
During peak seasons or special promotions, order processing may take longer.
If your order is delayed beyond this window, you will be notified by email.
5. Estimated Delivery Times
Delivery time begins after your order has been processed and dispatched.
Destination | Estimated Delivery Time |
---|---|
United States | 3–6 business days |
Note: Delivery times are estimates only. Delays may occur due to carrier availability, weather, or destination-related factors. We do not guarantee specific delivery dates.
6. Shipping Fees
- Flat Rate (U.S. Orders): $6.95 per order
- Shipping fees are clearly shown during checkout before payment is completed.
- We do not charge hidden handling or packaging fees.
7. Order Tracking
Once your order is shipped, you will receive a shipping confirmation email that includes your tracking number.
You can track the shipment status via the carrier’s website.
If you do not receive tracking information within 3 business days of placing your order, please contact us at: [email protected]
8. Incorrect Address or Failed Delivery
Customers are responsible for providing accurate and complete shipping information at checkout.
- If an order is delivered to an incorrect or incomplete address due to customer error, Frinkie is not liable for the failed delivery.
- If the shipment is returned to us, additional shipping fees will apply to resend the item.
Please double-check your shipping address before placing your order.
9. Returns & Refunds
We accept returns within 30 days of delivery.
- Items must be unused and in their original packaging.
- Full return instructions can be found in our Return & Refund Policy.
- Shipping charges are non-refundable, unless the return is due to our error.
10. Contact Information
If you have questions about shipping, tracking, or delivery, please contact us:
- Email: [email protected]